Kraft - Floransa

Staff was super friendly and helpful and chearful!! Rooms was so charming, fresk painted walls and cealing, The cold Pool on the roof was a saviour in the 40 degrees hot days in August, Good place to stay if you have car as we did, they have vallet, and its 15 € per night.. Which is normal for citys... We enjoyed our stay for 2 nights tremendously!!! We will come back!!!

Location , amenties , hotel staff extremely helpful, beautiful setting from rooftop with pool, fabulous breakfast with "matre d" very accommodating to our needs as we had an early check out.Situated on river, quiet location in Florence.

No mini fridge.

Breakfast, staff was very polite, the cleanliness of the hotel, the bar on the roof

The pool and rooftop bar is very pleasant in summer

We were coming to Firenze for a visit. As we stayed there several times during the period 1973-77, we decided we would do it again on our first trip to Italy since 1977. We like the staff, location, and quality of out room. Will stay there again the next time we visit.

The dinner service and selection can stand some improvement although the breatfast is excellent.

Classy hotel. The pool was a big bonus at the end of a day sight seeing

Great value and short walk to the main sights

All the staff, from reception, to the dining room to the breakfast room were absolutly wonderful. Friendly, helpful and organised. We needed a taxi to a dentist for one of our group and it was organised on time and made very easy by the staff. We also had two large vechiles that we where given help to park them overnight in an appropriate place close to the hotel. Thank you.

Loved everything - wish we stayed more than one night

Staff was very friendly and helpful. Very good breakfast and comfortable rooftop with view of city. Location was just off the beaten path enough to not be crowded but close enough to walk to the major attractions. Room was large enough and bed was comfortable.

Was way to noisy at night with window open. Stayed on the third floor and could hear the shuffle of chairs upstairs in the dining area until 11:30 PM.

location, efficiency of the staff, roof terrace

Good location

Breakfast

Nice and clean, polite staff.. Very helpful Good location.. Walked to the river and straight down every day so very easy to locate everything

everything! loved the panoramic view, my room, the staff were too nice and the hotel is located in a perfect and quiet place! will absolutely recommend this hotel.

Beautiful terrace on the roof with the view! Great location! Spacious room! We really enjoyed our stay there!

Noise isolation is not very good, wifi is slow (maybe this depends on the room)

The roof terrace is simply stunning. Huge. I did not get a chance to use the pool as it was October but a wonderful place to have breakfast and relax (apart from the terrible wifi problem). Friendly, helpful staff. They upgraded me to a bigger room at no extra charge. Very central location, quiet, not a busy street but close to everything. Can walk from the train station and can walk everywhere. Very good breakfast offering everything, even gluten free.

TERRIBLE Internet connection and Wifi in virtually all parts of the hotel. Non existent on the terrace. Even at midnight it didn't work. They really need to address this issue. They might say "it's Florence" (as they said to me). Or, "Really, you're the only client to complain" (not true either)! No, it isn't Florence, or me, it's this hotel! I didn't have problems anywhere else.